Digitalisation and data are critical foundations to the energy transition. Coordinating a secure and affordable energy system of diverse renewable and distributed technologies, with consumer services at the centre, is achievable - but depends on the opportunities that digital technologies and data bring.

The ESB Strategy plays a critical role, integrated with the broader energy reform program. It provides overarching consideration of the energy sector’s existing and future data needs, supporting the needs of consumers, industry and policy makers in the energy transition​

Why a Data Strategy?

The Data Strategy responds to an urgent need for energy-sector data reform to enable benefits to be realised for consumers as the sector transitions.

  • Data and digitalisation provide unprecedented opportunities to transform the sector into a smarter, more flexible and affordable system which is responsive to consumer needs.​
  • But existing regulation and capabilities have not kept pace with the digital transition. Decision makers across the sector need better access to data – enabling improved outcomes for consumers in the form of reduced costs and fit for purpose customer protections. Changes are needed to enable accessing and sharing of data to support efficient decision making. ​
  • Emerging technologies and services increasingly depend on better use of data and digitalisation to be affordable, reliable and sustainable. Unlocking access to data is critical to improve consumer outcomes through more efficient planning, lower costs, reduced consumer risks and innovation. ​

The Strategy​ provides a necessary coordinated sector-wide approach which supports Post 2025 market reforms. ​

  • Economy-wide digitalisation and national data reforms create significant opportunities for energy and energy data capabilities are growing rapidly across the sector. ​
  • But despite this progress, existing markets and governance are not resolving identified needs, due to a range of regulatory barriers, market failures and coordination challenges.​
  • As the digital and energy transition continues, new technology and data needs will continue to emerge. New arrangements are needed to identify emerging gaps, risks and opportunities for customers and decision makers. Reforms to regulatory frameworks are needed to put in place adaptive principles-based approaches that support data sharing and enable flexibility to meet changing consumer needs.

ESB Data Strategy

The Data Strategy recommendations were released 27 July 2021, along with the ESB’s Post 2025 Market Design  Jurisdictions agreed to support implementation of the Strategy on 3 December 2021.

The ESB Data Strategy objectives are to:

  • Manage changing data needs in the energy transition, and
  • Optimise the long-term interests of energy consumers in a digitalised economy.

The Data Strategy has also agreed New Energy Data Principles, to guide and align reforms and decision maker.   These principles seek to support a paradigm shift in energy data policy, towards more open and transparent data to inform decision makers. These principles state that:

Frameworks governing management and use of data across the energy sector should:

  1. Drive outcomes consistent with the energy market objectives and the long-term interest of consumers
  2. Ensure appropriate privacy and security safeguards are maintained
  3. Capture benefits of a transparent, innovative and informed digitalised energy market
  4. Be fit-for-purpose, flexible and cost-effective for a digitalised market
  5. Be coherent with wider national reforms on data

In 2022 – 2023, implementation focuses on two critical workstreams​:

  1. Energy data access & sharing – to reduce barriers to data access to inform policy, planning and research
  2. Priority data gaps: DER – designs options to address emerging data needs for DER in the transition

Energy Data Access & Sharing:

Work underway in 2022 includes:

  • Initial reforms: proposed in this consultation paper to reduce barriers to data access for trusted policy makers and research
  • New Data Services: designing options to support new capability, resources and processes needed to facilitate greater access and sharing of data, including with trusted bodies under Initial reforms.

Future work under Energy Data Access and Sharing, to begin in 2023, includes:

  • Common Guidelines: to streamline facilitation of access and sharing
  • New Energy Data Framework: will design a longer-term fit-for-purpose regulatory framework to support agreed Energy Data Principles and provides ongoing flexible management of emerging data needs and capabilities.

Priority data projects:

Three priority projects for development in 2022 focus on data needs to support effective DER planning and consumer protections

  • Network visibility for market planning: to inform the market in optimising benefits from DER and network assets for all customers
  • EV visibility: to plan for and manage EV growth efficiently
  • Billing transparency: to support better consumer protections and understanding of consumer needs in the market transition ​

Further priority projects will be considered from 2023:

  • Consumer metrics: Updating ongoing consumer research to address critical gaps in understanding changing consumer needs and behaviours in the market transition
  • Overvoltage impacts: to support more efficient assessment of network monitoring system, by development methods to estimate the benefits of addressing over-voltage in local networks.

The Data Strategy was developed over 2020/2021.  Supporting work included:

  • Review of energy data frameworks and international cases studies in data reform
  • Consultation on an ESB Data Strategy Options paper

Initial Reforms

The ESB released a consultation paper on Initial Reforms recommended in the Data Strategy.  These reforms are proposed to unlock benefits for consumers from data in the near-term, through better planning, policy and research. 

They focus on reducing regulatory barriers to effective use of data held by market bodies and supporting greater safe, timely and appropriate access for public-good benefits.



The ESB received 23 stakeholder submissions in response to its Data Strategy Initial Reforms consultation paper, including 3 informal or confidential submissionss. All public submissions are available below:

Australian Energy Council


Alinta Energy

CitiPower, Powercor and United Energy

Central Victoria Greenhouse Alliance

Eastern Alliance for Greenhouse Action

Energy Consumers Australia

Energy Networks Australia


Energy Queensland

Energy & Water Ombudsman NSW

Energy & Water Ombudsman QLD and Energy & Water Ombudsman SA

Energy & Water Ombudsman VIC

Public Interest Advocacy Centre


Red Energy and Lumo Energy

Seer Data & Analytics

Vector Limited



Initial Reforms – Draft legislation

The ESB has released an Initial Reforms – Draft Legislation Consultation Paper and Draft Bill seeking stakeholder views on the amendments which implement a set of targeted, initial data reforms, designed to remove regulatory barriers and enable more effective access to existing data.

These reforms represent delivery of the first phase of recommendations in the ESB Data Strategy, and are intended to work together with wider measures being developed under the strategy, such as new data services capabilities and guidelines, to facilitate greater data access needed to support policy makers, planners and research in the energy market transition.

Submissions on the paper are due by Friday 5 May 2023 via email to

Data Services Delivery Model – Consultation Paper

The ESB has released a Data Services Delivery Model Consultation Paper seeking stakeholder views on a range of service delivery models to facilitate better access to data, already held by the energy market bodies (particularly AEMO), that policy makers, planners, and researchers need to improve consumer outcomes in the energy transition.

The ESB will hold a stakeholder webinar to provide an overview of the paper on Tuesday 7 February 2023, 2:00 – 3:00 pm AEDT. Register to attend the webinar here.


The ESB received 12 stakeholder submissions in response to its Data Services Delivery Model Consultation Paper, including one informal or confidential submission. All public submissions are available below:

ABS ARENA Public Interest Advocacy Centre Wattwatchers
Australian Energy Council Energy Queensland Plus ES Zepben
AGL Origin Energy SA Council of Social Service

Electric Vehicle Supply Equipment Standing Data Consultation Paper

Electric vehicle (EV) charging is set to transform our electricity systems. There is broad consensus that EV integration presents both major opportunities and challenges for the electricity grid. Currently, networks and the Australian Energy Market Operator (AEMO) do not have access to reliable data on the size, location, and characteristics of electric vehicle supply equipment (EVSE) to enable them to determine and manage these opportunities and challenges effectively.

EV uptake is expected to accelerate rapidly. There is an opportunity for Australia to put in place appropriate systems to ensure system planners and operators, or other parties, have the information they need to manage this transition effectively.

The ESB is seeking stakeholder feedback on the rationale and options for capturing ‘standing data’ for new EVSE installations presented within the consultation paper.


The ESB received 16 stakeholder submissions in response to its Electric Vehicle Supply Equipment (EVSE) Standing Data Consultation Paper. All public submissions are available below:

AGL Department of Energy, Environment and Climate Action Energy Australia Red Energy and Lumo Energy
AusNet Electric Vehicle Council NSW DNSPs SA Power Networks
Clean Energy Council Energy Networks Australia Origin Energy SwitchDin
CitiPower, Powercor, and United Energy Energy Queensland PLUS ES TasNetworks

Past papers